Privacy Policy

Manifestra ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use india.manifestraworld.in, why we collect it, and your rights under the Digital Personal Data Protection Act, 2023 (India) and other applicable laws.

1. Information we collect

When you place an order or contact us, we collect:

• Name, phone number, email address, and full delivery address
• Order details (products, quantities, mode of payment)
• Payment confirmation identifiers from Razorpay (we do not store card or UPI details)
• Basic technical data (IP address, browser type, device) collected via standard server logs

2. How we use your information

• To process and ship your order
• To send order updates, delivery notifications, and respond to support requests
• To meet our legal, tax, and accounting obligations
• To prevent fraud and secure the website

3. Sharing with third parties

We share the minimum information needed with trusted service providers who help us run the business:

• Razorpay — payment processing
• Shopify — order management and fulfillment
• Courier partners — to deliver your order (name, address, phone)
• Hosting & analytics providers — to operate the website

We do not sell your personal information.

4. Cookies

The site uses essential cookies for cart and checkout, and analytics cookies to understand usage. You can disable cookies in your browser; some features may then not work correctly.

5. Data retention

We keep order and customer information for as long as needed to provide our services and to comply with Indian tax and accounting laws (typically up to 8 years).

6. Your rights

Under the DPDP Act 2023 you may request access to, correction or deletion of your personal data, and withdraw consent for non-essential processing. To exercise any right, write to manifstraworld@gmail.com. We respond within 30 days.

7. Security

We use industry-standard measures (HTTPS, encrypted databases, restricted admin access) to protect your data. No system is 100% secure; please use a strong password and report any suspicious activity to us.

8. Children

The site is not intended for children under 18. We do not knowingly collect data from minors.

9. Grievance Officer

As required under Indian law, queries and complaints about personal data may be sent to:
Manifestra · KRN Shopping Mall, Near Old Bus Stand, Chemmad, Kerala 676306, India
Email: manifstraworld@gmail.com
Phone: +91 8590306627

10. Changes

We may update this policy from time to time. The "Last updated" date will reflect the latest revision. Continued use of the site means you accept the updated policy.